I bought a new notebook last January. It came with Windows XP installed , but I received the right to a free Vista upgrade. After 4 months, several e-mails, phone calls and 10 pounds (hidden delivery charges), I still haven't received the Vista DVD.
A friend of mine used to say that Linux is just for "in the closet" hippies. And as an economist I used to believe that well-defined property rights were essential to innovation. However, after seeing this video of Ubuntu + Beryl and realizing that really smart people have switched to Linux, I think that my Windows' days are counted.
Update: I've just received an e-mail. It says that I will receive the DVD in 3 weeks(?!?!?!?!)